Please remember that all Dotnet services renew automatically UNLESS you notify the Dotnet billing department in writing and as prescribed in your Subscription Agreement or Contract for services.

Monthly dialup service accounts whether billed by paper invoice or email may be cancelled at the end of the current period in which the Dotnet billing department is notified in writing. The written notification may be sent to Dotnet by US Postal Service or by email to billing@dotnet.com.

Dialup service accounts for 3, 6, or 12 months may be cancelled at the end of the current period with no penalties but Dotnet must be notified in writing and at least 30 days prior to the end of the period. Notice must be in writing.

An Early Cancellation Fee will be applied to dialup service accounts of 3, 6, and 12 months which are cancelled prior to the end of their designated term. These service periods benefit from reduced rates in consideration for the commitment to a longer service period. The Early Cancel Fee is $35.00 and is in addition to the charges for period of use or to the date that a written notice to cancel is received by Dotnet Internet Services.

Cancellation of Special Services such as Web Hosting, T1 Services, Residential and Commercial Wireless Services, ISDN Services, and Commercial and Residential DSL Services are as specified in the individual contracts.

Questions regarding cancellation of services should be directed to the Dotnet billing department by phone, email, or postal. The Dotnet billing department can be reached at 920-924-0593 option 1 in the Fond du Lac area. Outside the Fond du Lac area, call 1-888-228-4665 option 1. Email should be sent to billing@dotnet.com.